Website Terms & Privacy

Welcome to the website of Franco-Asian Enterprises Singapore Pte Ltd (“we”, “our”, “us”). By using this site, you agree to the following Terms & Privacy practices.

1. Website Use

This site provides information about our company, consultation services, and house brand products.

All content, including product images, packaging, and logos, belongs to us and may not be copied or reused without permission.

Product and brand details are for marketing purposes only and may change without notice.

2. Consultation Services

Bookings made through our website/cart are for consultation services and subject to confirmation.

Fees must be paid in full before confirmation.

Cancellations should be made at least 30 days in advance; refunds (if any) will follow our stated policy.

Consultations are advisory in nature — outcomes cannot be guaranteed.

3. Enquiries & Careers

Enquiries submitted through our Contact Us form or by email will be directed to the relevant team.

Job applications sent to our Join Us email will be used only for recruitment and handled in confidence.

4. Privacy & Data Protection

We collect information you provide (bookings, enquiries, applications) and basic technical data (e.g., cookies, IP address) to provide services and improve the site.

Payments are processed securely by third-party providers; we do not store credit/debit card details.

Personal data is kept only as long as necessary for its purpose or as required by law, after which it will be securely deleted.

We apply reasonable safeguards to protect data but cannot guarantee absolute security.

You may request access, correction, or deletion of your personal data by contacting us at sales@francoasia.com.sg.

5. Limitation of Liability

Website information is provided in good faith but may not always be complete or up to date.

We are not liable for any loss or damage arising from use of this site or reliance on its content.

6. Third-Party Links

Links to external sites are provided for convenience. We are not responsible for their content or privacy practices.

7. Governing Law

These Terms & Privacy are governed by the laws of Singapore.